Helpdesk Support as part of Customer Care Package or on demand.
Leica Geosystems’ Customer Care Packages (CCPs) combine Product Care and Customer Care to ensure that you get the maximum value from your investment. When you choose a CCP, you can have complete peace of mind knowing that nothing will hinder your productivity. Our global network of professional support and service teams is dedicated to providing the assistance that matters most to you.
Regardless of the size of your team or the level of experience of your employees, whether you’re working on complex projects or aiming to optimise daily tasks, Leica Geosystems’ Active Customer Care offers a range of packages to cater to every customer’s needs. From basic requirements to more advanced ones, we are committed to standing by your side and supporting you throughout your journey.
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Helpdesk Support as part of Customer Care Package or on demand.
Leica Geosystems’ Customer Care Packages (CCPs) combine Product Care and Customer Care to ensure that you get the maximum value from your investment. When you choose a CCP, you can have complete peace of mind knowing that nothing will hinder your productivity. Our global network of professional support and service teams is dedicated to providing the assistance that matters most to you.
Regardless of the size of your team or the level of experience of your employees, whether you’re working on complex projects or aiming to optimise daily tasks, Leica Geosystems’ Active Customer Care offers a range of packages to cater to every customer’s needs. From basic requirements to more advanced ones, we are committed to standing by your side and supporting you throughout your journey.
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
Customer Support
Direct hotline and web-based support from our specialists for:
• Operational questions
• Equipment configuration
• Issues general advice
Software Maintenance
Maximise productivity by staying up to date with:
• Performance improvements
• Application enhancements
• New Software features
Hardware Maintenance
Professional preventative maintenance that helps to:
• Minimise downtime repairs
• Ensure reliable operation
• Confirm accuracy
Extended Warranty
Extend coverage beyond the standard warranty:
• Security for unforeseen failures
• Avoid unplanned costs
• Up to five years coverage
Local Benefits
Each sales office enhances the standard Customer Care Package with:
• Local resources
• Delivery networks
• Local language and knowledge of local methods
